Meet the Scripps Ranch Squad
Julie, Director of Business Administration
Julie is our one in a million smile that will greet you as soon as you enter our dental home. You are sure to be met with a smile and possibly a few jokes of the week. Her presence & 26 years in clinical dental offices gave her the experience & knowledge that is appreciated by our patients helping them answer & understand their dental benefits & treatment needs. When our patients have a clear understanding about their dental benefits, they are able to schedule & maximize allowances while taking care of their smile & oral health.
When Julie is not entertaining patients at our practice, she enjoys spending quality time with her 4 children, grandchildren, & of course her 4 weiner dogs, Lulu, Benson, Stabler, Buster.
Jessica, Director of Exceptional Customer Service
Jessica joined the Squad in 2009 to incorporate a different level of exceptional customer service to the practice. Jessica is originally from Louisiana, (Geaux Saints), and has accumulated over 15 years in the dental field in the many different aspects of a practice; from software training, practice and team consulting, to management.
It was not until Jessica took a break from dentistry and opened, owned, and operated her own women's clothing boutique that she truly realized what exceptional customer service meant. She implements these and other "over the bar" service skills into MOD Squad Dental that is reflected which each five star customer review that are sent in daily from our patients. "My number one priority is that our patients fully understand they are part of our dental family and not just a number or body in our reception area," Jessica shared.
Jessica enjoys spending quality time with her husband and their 5 boys catching up on the latest football game or planning their next family outdoor adventure.
Michelle, originally from California, is thrilled to be with the MOD Squad. She grew up and attended hygiene school in Oregon (Go Ducks!) and is thrilled to be back in sunny San Diego. Michelle has been practicing dentistry for nine years, starting as a dental assistant and furthering her profession as a dental hygienist. “I love the relationships I build with my patients,” she says. “Giving them a relaxing perspective of the dental chair brings a smile to my face every day.”
In Michelle's spare time, she enjoys doing anything outdoors, from running to surfing to snowboarding. She especially loves taking her dog, Daisy, to the dog beach.
Kaylyn started her dental career with MOD Squad Dental and Dr. Friedman back in 2008 as a sterilization assistant. Kaylyn's love and passion for dentistry combined with her exceptional learning skills quickly advanced Kaylyn to Dr. Friedman's lead dental assistant. Accepted into dental hygiene school and graduating top of her class, Kaylyn is now MOD Squad Dental's lead dental hygienist.
"Kaylyn is very personable and is one of the most technically competent hygienist that has ever worked on my teeth in my 74 years of life." - Loyal patient for life
Recently married, Kaylyn and her husband, Bobby, enjoy spending time with their family and friends as well as outdoor activities such as beach yoga and mountain biking.
Anissa is Dr. Friedman's right hand gal. She will be sitting with you during all your procedures and ensuring that you are comfortable here at MOD Squad Dental. When asked what she loves most about working here, Anissa replied, "From the patients, to our team, to working side by side with Dr. Friedman, everyone is very friendly and actually cares.”
Originally from Valencia but now commuting from Ramona, Anissa doesn't mind the drive as she loves working with our wonderful patients here at MOD Squad Dental. In her spare time, Anissa loves to go shopping, ride mountain bikes, and hang out with family and friends.
With a bachelor's degree in sociology, Lauren knows exactly how to comfort our patients during their dental treatment as one of our amazing dental assistants. With 4 years experience working with special needs children, Lauren's caring and understanding demeanor are exactly what the doctor ordered making each patients experience a pleasant one.
In her spare time Lauren & her boyfriend, Ryan, explore the sunny shores of San Diego with their sidekick, Colton, their 1 year old weiner pup.
Brandon is one of Dr. Friedman's dental assistants. He is always eager to make each and every one of your dental visits quick and comfortable.
As a second degree black belt, Brandon enjoys teaching Tang Soo Do to under privileged children and boxing in his free time.