Meet the Scripps Ranch Executive Squad
Riley, Executive Director of Management Services
With over 10 years in the dental field, Riley has been a true asset the moment she joined the squad in 2019. Her passion for taking care of others is evident when helping patients understand their dental treatment while maximizing the most of their insurance benefits. "I could not be happier to have found a team as amazing as the one at Mod Squad. The best part of being a member is the compassion and care shown not only to the patients, but to the team as well," shared Riley.
Born and raised in San Diego, Riley loves to spend time with her husband Dennis, and their two sons' (Sawyer & Maddox) being outdoors, gardening, or spending time with their many, many :) animals.
Jessica, Director of Exceptional Customer Service
Jessica joined the Squad in 2009 to incorporate a different level of exceptional customer service to the practice. Jessica is originally from Louisiana, (Geaux Saints), and has accumulated over 15 years in the dental field in the many different aspects of a practice; from software training, practice and team consulting, to management.
It was not until Jessica took a break from dentistry and opened, owned, and operated her own women's clothing boutique that she truly realized what exceptional customer service meant. She implements these and other "over the bar" service skills into MOD Squad Dental that is reflected which each five star customer review that are sent in daily from our patients. "My number one priority is that our patients fully understand they are part of our dental family and not just a number or body in our reception area," Jessica shared.
Jessica enjoys spending quality time with her husband and their 5 boys catching up on the latest football game or planning their next family outdoor adventure.